Threats to Quality: Illusion or Reality?

2 000

Vancouver, BC
November 10, 2000

Almost weekly, articles appear in most Canadian newspapers alluding to the fact that Canada's health system is in an ever worsening crisis: long delays for surgery and hospitalization, perpetually overcrowded emergency rooms, overworked and increasingly scarce healthcare workforce, a lack of state-of-the-art health technologies, and uneven performance by health personnel. CHSPR's annual policy conference, Threats to Quality: Illusion or Reality? explored internal tensions at play driving the increased focus on quality of care, how mechanisms to improve quality have been employed, and the evidence that these responses are really improving quality.