Publications
Ending waiting-list mismanagement: principles and practice. CMAJ : Canadian Medical Association journal = journal de l'Association medicale canadienneCMAJ. 2000;162(9):1297-1300.
Waiting for medical services in Canada: lots of heat, but little light. CMAJ : Canadian Medical Association journal = journal de l'Association medicale canadienneCMAJ. 2000;162(9):1305-1310.

